Case Studies
Strategy
A large military organisation had overseas responsibility for national security interests in a volatile region. Traditionally, it had operated as a war-fighting command. Our founder applied a strategic lens to reprioritise organisational and cultural perspectives and promote the command’s extensive foreign military aid programme as a powerful strategic tool. The outcome was a broad-based approach that better leveraged the influence of foreign military aid, combined pan-regional and cross-governmental coordination to optimise the aggregated capability it delivered, aligned government actors more closely in common cause, and improved inter-agency cooperation
Testimonials
Senior Military Leader:
“Tim is an insightful and provocative leader who uses his intellect and grasp of strategy to lead, collaborate and shape organizational culture.”
Senior Military Leader:
“Tim’s ability to filter through thousands of data points and identify critical information is humbling to watch. Tim also displays an uncanny ability to foresee strategic-level effects caused by very specific (i.e. lower-level) activities.”
Business Management & Organisational Design
A data-reliant central government department was hampered by an ageing digital estate, myriad incompatible platforms and data pools of varying quality. Analysis was difficult and partial, operational efficiency was impaired and public-facing services were frustratingly fragmented. Our founder initiated and led the collaborative development of a business-focused data strategy and delivery roadmap. He brokered the structural, technical, process and behavioural priorities needed to realise the department’s goals, and he coordinated their implementation, challenging the inertia inherent in any large organisation or settled culture. The outcome was stronger and more pervasive leadership, better defined roles and responsibilities, more effective enterprise-level governance, and revised guidance and training. At a technical level, new data and process management standards were mandated, and a coherent suite of properly integrated data-management tools was included in the department’s technology roadmap. Analysis, efficiency and service delivery are already improved, with many more benefits to come
Programme Director: “Tim is an amazing, kind and thoughtful leader. He has the ability to lead from the front and guide from the back, getting the best out of his people. He’s excellent at managing the needs of stakeholders and will constantly look for ways to offer support.“
Testimonials
CLIENTS, PARTNERS, ASSOCIATES & FRIENDS
Digitally-Enabled Transformation & Continuous Improvement
Following major structural re-organisation, a central government department was faced with a legacy of conflicting or incompatible policies, procedures, business practices and technology, which impeded collaboration and adversely affected operations. Our founder worked across the department and with suppliers to provide vision, organisation and leadership, and to align and realise a portfolio of change. It included the provision of modern digital tools to support closer collaboration, more effectively harness expertise and promote best-in-class knowledge exploitation. Amongst these tools was central government’s first internet-facing, public cloud, zero-trust and wireless-by-design business IT architecture, which enabled seamless remote working during the COVID lockdown and is consistently amongst the best performing in Whitehall. A strategic outcome was a transformed culture of cooperation and new business practices, resulting in better policy design and public service delivery.
Chief Technology Officer:
“Tim delivered an innovative, public cloud-based IT system to multiple Government customers. His calm strategic leadership turned round a project that had been in doubt, bringing focus to the team and value to the customer. He delivered a leading-edge technology platform, the collaborative and flexible working potential of which is enormous.”
Programme Director:
“Tim brings users, staff, stakeholders, suppliers and organisations with him. He leads with a clear focus on the outcomes, playing individuals into roles where they can thrive, providing coaching and mentoring.”
Testimonials
Business Development, Capture Management, Bid Management & Account Management
A medium-sized technology company was seeking to grow its fledgling Defence business. Working directly to their executive board, N-LAI10 guided their market orientation, identified opportunity and helped them refine their value proposition. We performed network analysis, developed an effective engagement strategy and led their business development, capture management and account management activities, working seamlessly with the company’s bid management function. The outcome was a rapid extension of their Defence network, especially amongst senior leaders, influencers and decision-makers, significant brand recognition amongst target communities, a raised public relations profile, including strong social media engagement, and a series of capability assessment trials, demonstrations and contracts that multiplied the sales value of their Defence business.
Testimonials
Company Director - ‘Tim’s influence was immediate. He helped us organise our thoughts, focus on clear and realistic objectives and mobilise to achieve them. As a direct result, our Defence business is growing strongly and sets a standard for the enterprise.’
